Shipping & returns

SHIPPING

Firearms ship FREE at Liberty Guns & Equipment. This excludes shipping to AK, CA, HI, and PR. Whenever possible, we will combine shipping for multiple small accessories on the same order. However, because certain accessories can be drop shipped from various warehouses, the shipping rates may increase. Any accessory shipped from another warehouse will incur an additional $5.00 increase in the base shipping cost. Shipping insurance is offered at a rate of $1 per $100 of the ordered item(s) value and is optional. Liberty Guns & Equipment is not responsible for uninsured items lost or damaged in transit. If you would like to review the total shipping charges for your order, click "checkout" to preview the order. You can preview the order including the ship to address, and the shipping charge before you click to confirm your order. The shipping and handling charge covers the cost of standard shipping. If you require expedited shipping, the shipping fees will be greater. You must contact us for a quote if you require expedited shipping. Expedited shipping only applies to transit times, not the processing time. We do NOT ship to PO Boxes.

Firearm orders process and ship within 3-7 business days upon receipt of full payment and a valid FFL. Accessory orders will generally ship within 3-5 business days of receiving payment.

 

HAWAII, CALIFORNIA, ALASKA AND PUERTO RICO ORDERS

Liberty Guns & Equipment does not ship to Alaska, California, Hawaii or any of the US territories.

 

RETURNS

If you are not satisfied with your purchase, please Contact us at Liberty2Gun@gmail.com for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:

  1. Special orders and products that are custom configured to your specifications.
  2. Products sold "as is" or "used" or that have been installed or used after receipt.
  3. Firearms, once transferred to buyer.
  4. Illumination devices, electronic sights, optics and night vision equipment.

 

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

 

ACCESSORY RETURNS

  1. Returns are ONLY accepted for merchandise found defective immediately upon receipt and returned within 10 calendar days of receipt.
  2. Accessory items that have been opened from the manufacturer packaging will not be accepted for return.
  3. Returns will NOT be accepted for any accessories that have been installed/mounted. Most accessory items have a manufacturer warranty. Please contact the manufacturer if there are any issues with / post installation.
  4. Original shipping charges are NOT refunded if the item is NOT found to be defective. Customers will be responsible for return shipping in these cases. These orders may be subject to a 10% restocking fee.
  5. All Ammunition Sales / Ammo Components are Final and Non-Returnable.
  6. Scopes / Optics Sales - Customers must work through the manufacturer if a defect is not identified immediately upon receipt.

 

NEW FIREARM RETURNS

  1. VERY IMPORTANT - FIREARM RETURNS!! Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you, it is considered used, even if unfired. Consequently, we cannot accept returns on firearms once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees on returned items.
  2. Upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer's warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees associated with returning the firearm to us through your local FFL dealer. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees.

USED FIREARMS

  1. Used Guns: Customers have 10 calendar days from the date of transfer to request a return. Liberty Guns & Equipment will accept a return on your used item for a full refund during this time frame if the item is malfunctioning. Shipping arrangements for the used item will be made solely at Liberty Guns & Equipment’s discretion.
  2. If items are found defective upon receipt, Liberty Guns & Equipment will provide YOUR CHOICE of a replacement item (pending availability) or full refund AND pay the return shipping cost. For your added convenience, Liberty Guns & Equipment will also arrange for the defective items to be picked up and returned to us by the original shipper (for firearms only).

 

ALL RETURNS MUST SHIP TO 

LIBERTY GUNS & EQUIPMENT 

ATTN: RETURNS 

139 South Main Street 

Mullins, SC 29574 

 

STATE RESTRICTIONS

DISCLAIMER  We will not ship firearms to a third party to be modified or changed in any way from manufactured specifications. The firearm you purchase must be compliant AS IS from the manufacturer before we will ship.  It is your responsibility to ensure that you are in compliance with your state, county and local laws before you purchase.  Certain cities and municipalities may also have regulations regarding Stun Guns, TASER, or Defense Sprays.